I already have an active plan on my HidePay/HideShip app

Written by Fabio Romanelli
Updated 3 weeks ago

If you have already an active plan for both apps you could be billed twice.
To void it follow these steps:

  1. Once you’ve subscribed to Hide Suite, open the app that you already had installed on your store (either HideShip or HidePay) that was not used to activate the Suite.

  2. On the dashboard, you’ll see a red banner informing you that your current plan is still active and needs to be deactivated.

  3. Inside the banner, click the “Deactivate” button.

  4. The old subscription will be canceled automatically.

From now on, you will only pay $9.99/month instead of $15.98 for Hide Suite, which covers both apps with all features for both apps.

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