During interactions with our team via chat or call, there may be instances where we need to review your logs to ensure the proper functioning of your script or rule. In such cases, you can easily follow these straightforward steps:
STEP1
from your right side menu hit “Apps”, a popup menu will appear, go all the way down to “App and sales channel settings”
STEP2
On the new page click on the name of the app you want the logs to be shared with
STEP3
Now go down to the bottom of the page and click the button “Share logs”
And in the popup window click “Share logs”
Your job is now complete, and it is up to us to locate, examine, and find the information we are seeking in the logs. Please remember that this process is manual, requiring some time to complete all these steps. Rest assured, we will return with the solution you require.
