Reach out to Nextools Support via the in-app live chat open from Mon-Fri from 10:30 am to 6:00 pm (Rome EST time) or by email at support@nextools.com ideally with screenshots of your flow setup and detailed info about the issue.
Also, you can always reach our Help Center and consult our article and video tutorials HERE
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How can I contact the support before setting up a flow?
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